Privacy Policy

We may collect information that you voluntarily provide through donation forms, contact forms, campaign enquiries, phone calls, email, or other communication channels.

This may include your name, phone number, email address, donation details, message content, and any information needed to respond to your request or record your contribution.

We use the information we collect to process donations, respond to enquiries, manage campaigns, maintain records, send relevant updates, and improve our charitable services.

We may also use information for administrative, legal, accounting, security, and compliance purposes where required.

If you donate through payment or banking channels, payment processing may be handled by third-party services, banks, or payment providers.

Thidal Trust does not ask you to share sensitive payment credentials such as passwords, PINs, or full card security details through this website.

We do not sell your personal information. We may share limited information with trusted service providers, payment processors, volunteers, auditors, or authorities when necessary for legitimate charitable, operational, or legal purposes.

Where possible, we share only the information needed to complete the relevant task.

We take reasonable steps to protect personal information from unauthorized access, misuse, loss, or disclosure.

No online system can be guaranteed completely secure, so we encourage visitors to avoid sending highly sensitive information through public forms.

Our website may use basic cookies or similar technologies to support site functionality, improve performance, and understand general visitor usage.

You can manage cookie preferences through your browser settings, though some website features may not work as expected if cookies are disabled.

You may contact us to request correction, update, or reasonable deletion of personal information you have provided, subject to any records we must retain for legal, accounting, or donation compliance purposes.

You may also ask us to stop sending non-essential communications.

For privacy questions or requests, please contact Thidal Trust through the phone number, email address, or contact form listed on this website.